Integration and Communication Technology †Free Samples to Students

Question: Discuss about the Integration and Communication Technology. Answer: Introduction: The case study provides a scenario of the various problems that a pregnant woman has to go through such as the miscommunication, confidentiality at workplace and poor maternal care by the polyclinic services. There are a number of issues that are present in the case study. The significant problem that are related to the case study is regarding the system of the hospital. The hospital is not developed enough to provide solutions for the welfare of a person who needs help, in this case the pregnant woman. The case study brings out the issue of the lack of communication about the services and the time of service available at the hospital. For this reason, the woman had to take the pain of waiting at the hospital laboratory. The polyclinic itself could have collected the samples of the blood and sent it to the hospital laboratory. The other issue that may be stated is that the boss of the organization the woman is working in is not at all co- operative and as a result of which the woman has to keep the information hidden. Data collection and lack of proper handling of the record has also been highlighted in the case study. Being a Health Service Manager, the responsibility has to be taken that the service is provided in the best way in order to satisfy the customers and attract more customers and expand the business to a broader extent (Talebian, Mohammadi Rezvanfar, 2014). The use of Information and Communication technology (ICT) can be made in order to make the work of the polyclinic more fast and efficient. The use of ICT can be made in the various sectors. In the world of automation the use of ICT could have been made to provide electronic referrals. The use of ICT can be extended for providing helpline support to the patients and answer the query of the questions of the patients (Vaishnavi Kuechler, 2015). The time of the services of the polyclinic can also be communicated to the patient. The health record of all the patients can be stored online so that the record can be accessed whenever required and can be viewed if the doctor wants to know what issues were faced by the patient when the patie nt previously visited the doctor. Benefits of the Implementation of ICT: There are a large number of benefits that are involved in the use and implementation of ICT. The organization will not only profit but also the user who is benefitting from the organization. The various information about the services of the polyclinic can be conveyed by the process of ICT (Laronde et al., 2017). This will help the customer in knowing which service is available and at what time the services are available. Moreover, the other information that are involved such as the time of the collection of the report, time of appointment with the doctor can also be conveyed to the customer by the help of ICT technology. The electronic record stores the information in a very efficient manner and all the record can be viewed for later use. The ICT also provides better scope for risk management of the organization. The ICT technology also looks forward to provide better quality improvement. There are a large number of advantages that the use of Information and Communication Technology. However, at the same time there are a number of disadvantages of using the ICT technology. There is high cost of implementation of ICT in an organization. The other disadvantage of the implementation of the ICT technology is that the organization has to change the structure of the system and the organization of the technology (Galliers Leidner,(Eds.) 2014). The other issue that may occur is that if by the help of ICT any information is referred then that information may not be accurate as the information of the various organization does not stay updated at all times. Conclusion: From the report it can be concluded that the use of the Information and Communication technology can be made in order to carry out the various tasks in an efficient manner and in a faster way. The use of ICT can be made to give special facilities to the people who are in emergency. There are a number of benefits that are involved with the use of ICT. There are some disadvantages as well. Therefore, the use of ICT should be made in an efficient manner such that the disadvantages are done away with. References: Galliers, R. D., Leidner, D. E. (Eds.). (2014). Strategic information management: challenges and strategies in managing information systems. Routledge. Laronde, G., MacLeod, K., Frost, L., Waller, K. (2017). A Case Study Of The Integration Of Information And Communication Technology In A Northern Ontario First Nation Community High School: Challenges And Benefits.Journal of International Education Research,13(1), 27. Talebian, S., Mohammadi, H. M., Rezvanfar, A. (2014). Information and communication technology (ICT) in higher education: advantages, disadvantages, conveniences and limitations of applying e-learning to agricultural students in Iran.Procedia-Social and Behavioral Sciences,152, 300-305. Vaishnavi, V. K., Kuechler, W. (2015).Design science research methods and patterns: innovating information and communication technology. Crc Press.